Amazon Kindle users recently encountered an issue where they were unable to download new or previously purchased books to their e-readers. This problem was highlighted on Amazon’s support forums as well as Reddit, causing inconvenience to many users. The outage was acknowledged by Amazon devices spokesperson Jackie Burke, who assured that the issue has been resolved.
Steps for Resolving Downloading Problems
According to a post on Amazon’s support forums, users who are still experiencing downloading issues are advised to restart their devices by holding down the power button for 40 seconds and then attempt to download again. Many users reported that their Kindles were only able to download the title and cover art of books before the progress indicator became stuck at 1 percent. The problem also extended to downloading books from Overdrive to Kindle devices using Libby, while iOS and Android Kindle apps remained unaffected.
Continued Problems with Kindle Features
This recent incident comes shortly after Kindle users reported issues with Amazon’s “Send to Kindle” feature, which enables the sideloading of ebooks and documents without the need for a computer. Some users encountered error messages stating that their files could not be delivered due to a service error, while others continued to face problems with the service even after the initial reports.
Amazon Kindle users faced challenges with downloading books to their e-readers due to an outage that has since been resolved. The recommended solution for users still experiencing problems is to restart their devices and attempt to download again. This incident follows a previous issue with the “Send to Kindle” feature, indicating ongoing technical difficulties with certain Kindle functionalities. As technology continues to evolve, users can expect occasional disruptions, but quick resolutions are crucial to maintaining a positive user experience.
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